About tenitt
Booking & Rental Period
- What documents do I need for the booking?
- Can I change my move-in or move-out date after booking?
- How early should I book an apartment?
- Can I reserve an apartment without signing the contract?
- Can I book month to month?
- Can I extend my rental contract?
Rent, Deposit & Payments
- Do I need my own home insurance?
- Do I need to pay Rundfunkbeitrag / radio tax?
- What deductions can be made from the deposit?
- When will my deposit be refunded?
- Can I use the deposit as my last rent payment?
- When is rent due?
Move-In & Move-Out
- What should I do with my personal belongings?
- What happens during the move-out inspection?
- Where should I leave the keys?
- What time do I need to move out?
- When will I receive move-out instructions?
- What should I do if something is missing in the apartment?
Registration / Wohnungsgeberbestätigung
- Can tenitt help me get an Anmeldung appointment?
- Do I need to deregister after moving out?
- Can several people register in the same apartment?
- What information do you need for the WGB?
- Can I receive the Wohnungsgeberbestätigung before move-in?
- When will I receive the Wohnungsgeberbestätigung?
Maintenance & Repairs
- How long does it take to fix maintenance issues?
- What should I do if there are pests or insects?
- What should I do if I find mold?
- What should I do if a window or door does not close properly?
- What should I do if the toilet is blocked?
- What should I do if the sink or shower drain is clogged?
Internet & Wi-Fi
Building & Property Management
- Where is the trash area located?
- Can tenitt contact the property management for me?
- What should I do if there is noise from neighbours?
- What should I do if there is trash or bad smell in the courtyard?
- What should I do if the elevator is not working?
- What should I do if the mailbox lock is broken?
Apartment Equipment & Furniture
- Is parking available?
- Is bike storage available?
- Is there storage space or a cellar?
- Is balcony furniture included?
- Are curtains or blinds installed?
- Is there a desk or home-office setup?
Cleaning
Contract & Policies
- Which issues are handled by tenitt and which by property management?
- Who should I contact in an emergency?
- Can another person move in with me?
- Can I sublet the apartment?
- Are pets allowed?
- Can I smoke in the apartment?